Adrijana Car – Thomas Jekel – Josef Strobl – Gerald Griesebner (Eds.)
GI_Forum 2019, Volume 7, Issue 1
Journal for Geographic Information Science
Mona Bartling,
Bernd Resch,
Anton Eitzinger,
Leo Zurita-Arthos
S. 19 - 39
doi:
10.1553/giscience2019_01_s19
Verlag der Österreichischen Akademie der Wissenschaften
doi:
10.1553/giscience2019_01_s19
Abstract:
Designing user-friendly Public Participatory Geographic Information Systems (PPGIS) is a challenging task, since a PPGIS is typically used by users who have different characteristics and different requirements and needs. Hence, applying Human–Computer Interaction (HCI) principles is of particular importance in designing PPGIS. This study aims to create an inventory of usability aspects of a PPGIS by focusing on understanding the characteristics of a broad range of users. The usability study included 73 participants from Colombia, Uganda and Austria. We combined a custom qualitative survey (conducted in all three countries) with an eye-tracking based survey (conducted only in Austria). Considerable usability problems were faced especially by participants with low levels of IT-literacy. This was mostly due to a lack of experience in using functionally complex smartphone applications or interactive maps. In general, we observed a high level of difference in usability between the user groups. The eye-tracking statistics for the Austrian study supported the outcomes of the qualitative survey well.
mobile PPGIS, usability, multi-national study, eye-tracking
Published Online:
2019/06/19 07:41:45
Object Identifier:
0xc1aa5576 0x003aba1a
Rights:https://creativecommons.org/licenses/by-nd/4.0/
GI_Forum publishes high quality original research across the transdisciplinary field of Geographic Information Science (GIScience). The journal provides a platform for dialogue among GI-Scientists and educators, technologists and critical thinkers in an ongoing effort to advance the field and ultimately contribute to the creation of an informed GISociety. Submissions concentrate on innovation in education, science, methodology and technologies in the spatial domain and their role towards a more just, ethical and sustainable science and society. GI_Forum implements the policy of open access publication after a double-blind peer review process through a highly international team of seasoned scientists for quality assurance. Special emphasis is put on actively supporting young scientists through formative reviews of their submissions. Only English language contributions are published.
Starting 2016, GI_Forum publishes two issues a Year.
Joumal Information is available at: GI-Forum
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